Use of Beyond Perception's Service constitutes acceptance and agreement to Beyond Perception's AUP (Acceptable Use Policy) as well as Beyond Perception's TOS (Terms of Service). From herewith in this TOS, and AUP, the usage of 'us', 'we', 'our', 'ours' shall constitute reference to Beyond Perception, the usage of 'you', 'your', 'they', 'them' shall refer to client / customer of Beyond Perception.

Acceptance of Contractual Agreement

1. Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by Beyond Perception, that you are agreeing to our TOS, and AUP. No Modifications of said contract by customer is allowed.
2. Beyond Perception will provide, and Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract, AUP, and TOS.
3. In connection with any Hosting Services, if Customer’s actual bandwidth usage in any month exceeds allotted amount, specified in Customer’s contract, Customer will pay Beyond Perception any additional fees as specified in the Service Description.

Payments and Fees:
Payment is due on the defined contract term recurring billing date of each contract term. Service will be interrupted on accounts that reach 3 days past due. Service interrupted for non-payment is subject to a £5 reconnect charge. Accounts that are not collectable by Beyond Perception will be turned over to an outside agency for collection. If your account is turned over for collection, you agree to pay the company a 'Processing and Collection' Fee of not less than Fifty Pounds(£50.00) nor more than One Hundred and Fifty Pounds(£150.00).

Delinquent Accounts:
Beyond Perception may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.

Account Cancellation:
All requests for cancelling any service / services must be made in writing with at least 10 days notice but not more than 60 days prior written notice and e-mailed to cancellations@beyondperception.net, or made in writing and mailed to our offices. Confirmation Receipt of cancellation will be sent within 24 hours of our normal cancellation department hours of 9am to 5.30pm GMT Monday - Friday

Refunds and Disputes:
All payments to Beyond Perception are non-refundable unless stated otherwise. This includes any yearly and monthly fees regardless of usage. All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargebacks, in Beyond Perception's discretion which is valid, under the terms and conditions of our AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service. Any illegitimate chargebacks or threatened illegitimate chargebacks are grounds for immediate account termination.